[31st October 2024] The Hindu Op-ed: Importing a toxic work culture into India

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Mentor’s Comment:

The tragic death of Anna Sebastian Perayil, a 26-year-old chartered accountant, underscores the human cost of a relentless work culture that often glorifies long hours and high productivity, leading to Mental health crises among young professionals.

The World Health Organization (WHO) states that 20% of Indians are expected to experience mental health disorders by the end of the year, with 5.6 crore suffering from depression and 3.8 crore from anxiety disorders

Most of the world’s largest multinationals are American, which shapes their work culture. Western work culture is not just about productivity; it’s deeply rooted in historical and religious contexts.

Today’s editorial addresses the alarming trend of adopting detrimental workplace practices from abroad, particularly from high-pressure environments in developed countries. It highlights the severe implications of such practices on mental health and overall employee well-being.

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Let’s learn!

Why in the News?

The tragic death of a 26-year-old Chartered Accountant has brought attention to the severe pressures faced by employees in high-stress environments.

  • The Lancet found a 35% increase in mental health disorders in India, reflecting the growing crisis 

What are the characteristics of toxic work cultures imported from Western countries?

  • Historical Insights: After the USSR fell, the U.S. gained significant influence over global affairs, and its economic practices became the standard for success.
    • The idea of “the American way” (long hours and high productivity/Capitalist perspective) became synonymous with corporate culture, influencing companies worldwide.
    • Karl Marx pointed out over a century ago, longer working days can lead to higher profits if labor costs are kept low.
    • German sociologist Max Weber explored that Protestantism changed its attitudes toward work in Northern Europe.
  • American Influence on Work Culture: The term ‘Multinational Corporations’ is misleading because, despite their global operations, these companies are often closely tied to their home countries.
    • Max Weber cited American thinker Benjamin Franklin to illustrate this connection, suggesting that the work culture in MNCs is deeply rooted in historical religious values (cultural glorification of hard work) rather than modern management theories.
What is the actual scenario?

Data from the International Labour Organisation (ILO) shows that while hard work has helped the U.S. economy grow, it doesn’t guarantee the highest living standards. In 2023, the U.S. ranked 12th globally in terms of per capita income, falling behind countries like Austria, Belgium, and Denmark.
The U.S. has improved only slightly compared to Switzerland. Interestingly, workers in most other countries listed worked fewer hours than those in the U.S. This shows that achieving greater wealth while working less is possible.

How does this imported ‘Capitalist perspective’ affect Indian professionals and their work culture?

  • High-Pressure Work Environment: American companies often expect long hours, leading to stress and burnout among Indian workers. The expectations set by American firms often clash with Indian cultural norms.
    • Indian work culture traditionally values relationships and teamwork, the imported capitalist model tends to prioritize efficiency and individual performance. 
    • Indian professionals may struggle with the more egalitarian approach of American firms, which encourages open communication.
  • Hierarchical Structures Vs. Equality: Indian workplaces are typically hierarchical, with a strong emphasis on respect for authority and seniority. In Indian organizations, decision-making is often top-down, whereas American firms favor collaborative approaches.
    • This difference can make it challenging for Indian professionals to adapt, as they may feel uncomfortable speaking up or challenging their superiors even when encouraged to do so.
  • Work-Life Balance Challenges: Long hours and blur boundaries like working late or during weekends, make it hard for the employees to relax or find the space between work and personal life.
    • Rising stress levels contribute to mental health problems, including anxiety and burnout.
    • Women face additional pressures in balancing work demands with traditional family roles.

What steps can organizations take to mitigate these effects?

  • Employee Wellbeing Programs: Create wellness initiatives that include flexible work hours, mental health days, and access to counseling. These programs help reduce stress and improve morale.
  • Promote Work-Life Balance: Encourage flexible schedules and remote work options. This helps employees manage personal and professional commitments, reducing burnout.
  • Foster Open Communication: Build a culture where employees can discuss their workloads and mental health openly. Regular check-ins can help managers support their teams effectively.
  • Train Managers: Provide training for managers to be supportive leaders. Good management practices can enhance employee satisfaction and create a positive work environment.

https://www.thehindu.com/opinion/lead/importing-a-toxic-work-culture-into-india/article68815685.ece

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