The Citizens’ charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realization of its promise and suggest measures to overcome them.
As per 2nd ARC, Citizen Charter is a public statement that defines the entitlements of citizens to a specific service,… Continue reading The Citizens’ charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realization of its promise and suggest measures to overcome them.