Answer:
Hierarchy implies structural or fixed gradation of positions in the administrative structure.
• The principle of hierarchy is employed for the better or efficient management of organisation. It ensures channel of internal control. i.e. presence of checks and balances.
• It act as the:
(a) obligation to pursue the public interest,
(b) obligation to pursue administrative procedures and processes, and
(c) obligation to colleagues to enhance standards of excellence.
• Thus for the proper functioning of administrative structure, it is necessary to obey the superiors.
But in administrative system sometimes hierarchy act as vice. This is because the procedural rules or conventions which legitimize the ultimate exercise of authority, is rarely clear enough.
Further many employees of different ranks refuse to cooperate with the higher officer or vis-
a-vis.
• Thus, to convert the system of hierarchy to a virtue, there must be cooperation among all the sections or departments of organisation.
• The mission and vision of the organisation should be clear to all the employees so that they can connect themselves to it and can work for betterment of the organisation rather than personal goals.