January 2023
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Health Sector – UHC, National Health Policy, Family Planning, Health Insurance, etc.

Digital healthcare Services

Note4Students

From UPSC perspective, the following things are important :

Prelims level: Ayushman Bharat, UHC, ABHA etc

Mains level: Digital public goods, Success of Ayushman Bharat and India's G20 presidency.

healthcare

Context

  • India leveraged information and communications technologies (ICTs) during the pandemic. Digital health solutions played a crucial role in bridging the gap in healthcare delivery as systems moved online to accommodate contactless care.

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India’s spectacular demonstration of digital public good (DPG) so far

  • Aadhar and UPI are like the building blocks of DPG: India has demonstrated its digital prowess by building digital public goods the digital identity system Aadhaar, the DPGs built on top of Aadhaar and the Unified Payments Interface.
  • Aadhar for PDS and UPI for payments: While Aadhaar has become central to India’s public service delivery architecture, UPI has transformed how payments are made.
  • One of the largest internet users: Our digital public infrastructure has reached the last mile, enabled by 1.2 billion wireless connections and 800 million internet users.
  • Some examples of DPGs developed during the pandemic: For instance, the Covid Vaccine Intelligence Network (CoWIN) and the Aarogya Setu application. CoWIN propelled India to adopt a completely digital approach to its vaccination strategy. Aarogya Setu provided real-time data on active cases and containment zones to help citizens assess risk in their areas.
  • Increasing use of Telemedicine platforms: Telemedicine platforms saw a steep increase in user acquisitions, as 85 per cent of physicians used teleconsultations during the pandemic, underscoring the need to better incorporate cutting-edge digital technologies into healthcare services.

Acknowledging the current need?

  • Although the impact of the pandemic on health services put the spotlight on the benefits of digital innovation and technology-enabled solutions, private entities, health technology players, and the public sector have been driving digitisation in the sector for some time now.
  • It has become clear that a comprehensive digital healthcare ecosystem is necessary to bring together existing siloed efforts and move toward proactive, holistic, and citizen-centric healthcare.

Government efforts in this direction?

  • Shared public goods for healthcare: Recognising this need, the government has created shared public goods for healthcare and developed a framework for a nationwide digital health system. This brought healthcare to a turning point in India.
  • Ayushman Bharat Digital Mission (ABDM): The PM launched the Ayushman Bharat Digital Mission on September 27, 2021, under the aegis of the National Health Authority. Within a year of its launch, ABDM has established a robust framework to provide accessible, affordable, and equitable healthcare through digital highways. The ABDM has implemented vital building blocks to unite all stakeholders in the digital healthcare ecosystem.
  • The Ayushman Bharat Health Account (ABHA): ABHA creates a standard identifier for patients across healthcare providers. With the ABHA and its associated Personal Health Record (PHR) app, citizens can link, store, and share their health records to access healthcare services with autonomy and consent. With more than 300 million ABHAs and 50 million health records linked, the mission is growing at a massive rate.
  • The Health Facility Registry (HFR) and the Health Professional Registries (HPR) for central digital health information: HFR and HPR accounts provide verified digital identities to large and small public and private health facilities and professionals. This enables them to connect to a central digital ecosystem while serving as a single source for verified healthcare provider-related information. HFR and HPR improve the discovery of healthcare facilities and help health professionals build an online presence and offer services more effectively. The
  • Drug registry for centralised repository of approved drugs: It is a crucial building block designed to create a single, up-to-date, centralised repository of all approved drugs across all systems of medicine.
  • Unified Health Interface (UHI) enables a connect between healthcare providers with end users: It aims to strengthen the health sector by enabling all healthcare service providers and end-user applications to interact with each other on its network. This will provide a seamless experience for service discovery, appointment booking, teleconsultations, ambulance access, and more. The UHI is based on open network protocols and can address the current challenge of different digital solutions being unable to communicate with each other.

What the government is planning next in this domain?

  • To give UHI the necessary push, the government is repurposing Aarogya Setu and CoWIN: Aarogya Setu is being transformed into a general health and wellness application. At the same time, CoWIN will be plugged with a lite Hospital Management Information System (HMIS) for small clinics, to bring digitisation to the masses.
  • Addressing well the patient registration process at the hospital counters: Another use-case of ABDM is scan and share, which uses a QR code-based token system to manage queues at hospital counters. It uses the foundational elements of ABHA and PHR to streamline the outpatient registration process in large hospitals
  • Expanding healthcare digital initiative worldwide: The government is also planning to expand its digital initiatives in the healthcare sector with Heal by India, making India’s healthcare professionals’ services available worldwide.
  • Platform for organ donation: Additionally, a platform is being developed to automate the allocation of deceased organ and tissue donations, making the process faster and more transparent.

Way ahead

  • Digitise insurance claim settlement process: With the implementation of digital solutions, the next step is to digitise and automate the insurance claim settlement process through the Health Claim Exchange platform.
  • Making claim settlement process inexpensive and transparent: There is need to make claim-related information verifiable, auditable, traceable and interoperable among various entities, enabling claim processing to become inexpensive, transparent and carried out in real time.
  • Bringing together global efforts for digital health: India assumes the G20 presidency this year. The G20 Global Initiative on Digital Health calls for the creation of an institutional framework for a connected health ecosystem to bring together global efforts for digital health.
  • Accelerating UHC by scaling up the technologies: It also calls for the scaling-up of technologies such as global DPGs to accelerate Universal Health Coverage.

Conclusion

  • The ABDM has proven to be a valuable asset and its adoption across states has been accelerated by the National Health Authority. It aims to build the foundation for a sustainable digital public infrastructure for health, enabling India to achieve universal health coverage. The mission embodies G20’s theme of “Vasudhaiva Kutumbakam” or “One Earth. One Family. One Future”

Mains question

Q. India has demonstrated spectacular success in digital public goods, specifically in Digital health. Discuss how the government efforts are taking shape in this direction and suggest a way ahead in short.

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Freedom of Speech – Defamation, Sedition, etc.

Free speech of Ministers, restrictions and the opinion of the court

Note4Students

From UPSC perspective, the following things are important :

Prelims level: Freedom of speech and restrivtions

Mains level: Freedom of speech, political free speech, And Hate speech

restrictions

Context

  • A Constitution Bench of the Supreme Court on Tuesday unanimously and rightly ruled out any additional curbs on free speech by ministers. It said, like other citizens, they are guaranteed the right to freedom of expression under Article 19(1) (a), governed by the reasonable restrictions laid out in Article 19(2) and those are enough.

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What is the issue of freedom of speech to Ministers?

  • Scope: Ministers and lawmakers enjoy the freedom of speech and expression under Article 19(1) of the Constitution as other citizens and additional restrictions cannot be imposed to curb their right to free speech.
  • Restrictions: A five-judge Constitution bench held that curbs on free speech cannot extend beyond what is prescribed under Article 19(2) of the Constitution imposes reasonable restrictions and applies equally on all citizens.

What the court said?

  • Rights are not residual privileges: Court said that the role of the court is to protect fundamental rights limited by lawful restrictions and not to protect restrictions and make the rights residual privileges.
  • Distinction on government’s responsibility and remarks by individual minister: The ruling also made a valid distinction on the government’s vicarious responsibility for ill-judged or hateful remarks made by its individual ministers, the flow of stream in collective responsibility is from the Council of Ministers to the individual ministers. The flow is not on the reverse, namely from the individual ministers to the Council of Ministers.
  • Clarification on the concept of collective responsibility: It is not possible to extend the concept of collective responsibility, it said, to “any and every statement orally made by a Minister outside the House of the People/Legislative Assembly”.
  • Public functionaries should be more responsible while they speak: Even while agreeing with the majority ruling, however, it is possible to underline the concern articulated in the minority judgment over a hateful public discourse “hate speech, whatever its content may be, denies human beings the right to dignity”. And to agree with it when it speaks of the special duty of public functionaries and other persons of influence to be more responsible and restrained in their speech, to “understand and measure their words”.

What is ‘Hate Speech’?

  • There is no specific legal definition of ‘hate speech’.
  • The Law Commission of India, in its 267th Report, says: “Hate speech generally is an incitement to hatred primarily against a group of persons defined in terms of race, ethnicity, gender, sexual orientation, religious belief and the like.
  • Thus, hate speech is any word written or spoken, signs, visible representations within the hearing or sight of a person with the intention to cause fear or alarm, or incitement to violence.
  • In general, hate speech is considered a limitation on free speech that seeks to prevent or bar speech that exposes a person or a group or section of society to hate, violence, ridicule or indignity

Brief Analysis: Hate speech by Ministers

  • Problem is real but primarily political: The problem of hate speech by ministers and others belonging to the party in power is real, but it is primarily political.
  • Solution is not in new law as, there are enough provisions to deal with it: The solution is not for the court to draw a new line, or even, as the minority judgment proposed, for Parliament to make another law. There are enough provisions in the statute book to deal with speech that promotes enmity and violence or results in cramping the freedoms of others.
  • Legal provisions can be weaponised so what is needed is a political resolve: What is missing is the political resolve and will of governments to act on instances of hate speech, especially when they involve one of their own, and there are no legal shortcuts to make up for that absence. In fact, the same legal provisions that are designed to curb hate speech can be twisted and turned and weaponised by governments against citizens who dissent and disagree.

Conclusion

  • The problem of hate speech by ministers and others associated with the party in power is real, but it is primarily political. The solution lies not in making new laws, but in individual responsibility and collective political resolve.

Mains question

Q. How do you understand hate speech? Do ministers and MLAs have freedom of speech? Discuss the recent court ruling on free speech restrictions on ministers.

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Artificial Intelligence (AI) Breakthrough

AI generative models and the question of Ethics

Note4Students

From UPSC perspective, the following things are important :

Prelims level: Latest developments in AI

Mains level: ChatGPT, AI generative models, limitations and challenges

AI

Context

  • 2022 had an unusual blue-ribbon winner for emerging digital artists; Jason Allen’s winning work Théâtre D’opéra Spatial was created with an AI Generative model called Midjourney.

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What is Midjourney?

  • Midjourney is an AI based art generator that has been created to explore new mediums of thought.
  • It is an interactive bot, which uses machine learning (ML) to create images based on texts. This AI system utilises the concepts and tries to convert them into visual reality.
  • It is quite similar to other technologies such as DALL-E 2.

AI

The journey of AI generative models so far

  • Midjourney generator: Midjourney is one of the rash of AI-generated Transformer or Generative or Large Language Models (LLMs) which have exploded onto our world in the last few years.
  • Earlier models: Models like BERT and Megatron (2019) were relatively small models, with up to 174 GB of dataset size, and passed under the collective public radar.
  • Composition skills of GPT3: GPT3, released by OpenAI with a 570 GB dataset and 175bn parameters was the first one to capture the public consciousness with some amazing writing and composition skills.
  • Models that creat images or videos based on texts: The real magic, however, started with Transformers which could create beautiful and realistic pieces of art with just a text prompt OpenAI’s DALL-E2, Google’s Imagen, the open-source Stable Diffusion and, obviously, Midjourney. Not to be left behind, Meta unleashed a transformer which could create videos from text prompts.
  • ChatGPT, a latest and more evolved, like real communication: Recently in late 2022 came the transformer to rule them all ChatGPT built on GPT3, but with capabilities to have real conversations with human beings.

AI

Are these models ethical?

  • Ethics is too complex a subject to address in one short article. There are three big ethical questions on these models that humanity will have to address in short order.
  1. Environmental: Most of the bad rap goes to crypto and blockchain, but the cloud and these AI models running on it take enormous amounts of energy. Training a large transformer model just once would have CO2 emissions equivalent to 125 roundtrips from New York to Beijing. This cloud is the hundreds of data centres that dot our planet, and they guzzle water and power at alarming rates.
  2. Bias; as it do not understand meaning and its implications: The other thorny ethical issue is that sheer size does not guarantee diversity. Timnit Gebru was with Google when she co-wrote a seminal research paper calling these LLMs ‘stochastic parrots’, because, like parrots, they just repeated a senseless litany of words without understanding their meaning and implications.
  3. Plagiarism, question of who owns the original content: The third prickly ethical issue, which also prompted the artist backlash to Allen’s award-winning work is that of plagiarism. If Stable Diffusion or DALL-E 2 did all the work of scouring the web and combining multiple images (a Pablo Picasso Mona Lisa, for example), who owns it. Currently, OpenAI has ownership of all images created with DALL-E, and their business model is to allow paid users to have rights to reproduce, paint, sell and merchandise images they create. This is a legal minefield the US Copyrights office recently refused to grant a copyright to a piece created by a generative AI called Creativity Machine, but South Africa and Australia have recently announced that AI can be considered an inventor.

AI

Do you know ChatGPT?

  • ChatGPT is a chatbot built on a large-scale transformer-based language model that is trained on a diverse dataset of text and is capable of generating human-like responses to prompts.
  • A conversation with ChatGPT is like talking to a computer, a smart one, which appears to have some semblance of human-like intelligence.

What are the other concerns?

  • Besides the legal quagmire, there is a bigger fear: This kind of cheap, mass-produced art could put artists, photographers, and graphic designers out of their jobs.
  • Machine does not have human like sense: A machine is not necessarily creating art, it is crunching and manipulating data and it has no idea or sense of what and why it is doing so.
  • As it is cheap, corporate might consider using it at a large scale: But it can do so cheaply, and at scale. Corporate customers might seriously consider it for their creative, advertising, and other needs.

Conclusion

  • Legal and political leaders across the world are sounding the alarm about the ethics of large generative models, and for good reason. As these models become increasingly powerful in the hands of Big Tech, with their unlimited budgets, brains and computing power, these issues of bias, environmental damage and plagiarism will become even more fraught. Such AI models should not be used to create chaos rather a harmonious existence.

Mains question

Q. Name some of the models of AI based art generators. Discuss the ethical concerns of such models.

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Oil and Gas Sector – HELP, Open Acreage Policy, etc.

Centre clears National Green Hydrogen Mission

Note4Students

From UPSC perspective, the following things are important :

Prelims level: National Green Hydrogen Mission

Mains level: Read the attached story

hydrogen

The Union Cabinet approved the National Green Hydrogen Mission, which is aimed at making India the global hub for the production of green hydrogen.

What is Green Hydrogen?

  • Green hydrogen is hydrogen gas produced through the electrolysis of water.
  • It is an energy-intensive process for splitting water into hydrogen and oxygen— using renewable power to achieve this.
  • The current cost of green hydrogen in India is ₹300 to ₹400 per kg.

Green Hydrogen Mission

  • The National Hydrogen Mission was launched on August 15, 2021, with a view to cutting down carbon emissions and increasing the use of renewable sources of energy.
  • The Ministry of New and Renewable Energy (MNRE) will formulate the scheme guidelines for implementation.

Key features

  • Power capacity: The mission seeks to promote the development of green hydrogen production capacity of at least 5 MMT per annum with an associated renewable energy capacity addition of about 125 GW in the country by 2030.
  • Job creation: It envisages an investment of over ₹8 lakh crore and creation of over 6 lakh jobs by 2030.
  • Reducing energy import bill: It will also result in a cumulative reduction in fossil fuel imports of over ₹1 lakh crore and abatement of nearly 50 MMT of annual greenhouse gas emissions by 2030.
  • Export promotion: The mission will facilitate demand creation, production, utilisation and export of green hydrogen.
  • Incentivization: Under the Strategic Interventions for Green Hydrogen Transition Programme (SIGHT), two distinct financial incentive mechanisms targeting domestic manufacturing of electrolysers and production of green hydrogen will be provided under the mission.
  • Green Hydrogen Hubs: Regions capable of supporting large-scale production and/or utilisation of hydrogen will be identified and developed as Green Hydrogen Hubs.

Hydrogen Energy: A Backgrounder

  • Hydrogen is an important source of energy since it has zero carbon content and is a non-polluting source of energy in contrast to hydrocarbons that have net carbon content in the range of 75–85 per cent.
  • Hydrogen energy is expected to reduce carbon emissions that are set to jump by 1.5 billion tons in 2021.
  • It has the highest energy content by weight and lowest energy content by volume.
  • As per International Renewable Energy Agency (IRENA), Hydrogen shall make up 6 per cent of total energy consumption by 2050.
  • Hydrogen energy is currently at a nascent stage of development, but has considerable potential for aiding the process of energy transition from hydrocarbons to renewable.

Why hydrogen?

  • Better properties: At standard temperature and pressure, hydrogen is a nontoxic, nonmetallic, odourless, tasteless, colourless, and highly combustible diatomic gas.
  • Clean fuel: Hydrogen fuel is a zero-emission fuel when burned with oxygen. It can be used in fuel cells or internal combustion engines. It is also used as a fuel for spacecraft propulsion.
  • Ample sources: Hydrogen can be sourced from natural gas, nuclear power, biomass, and renewable power like solar and wind.
  • Phasing out carbon: India remains committed to environmental and climate causes with a massive thrust on deploying renewable energy and energy efficiency measures.
  • Diversification of our energy basket: This would be the key lever enabling this transition. That’s why the emergence of hydrogen at the centre stage is a welcome development.

How Hydrogen can be produced?

Commercially viable Hydrogen can be produced from –

  1. Hydrocarbons including natural gas, oil and coal through processes like steam methane reforming, partial oxidation and coal gasification
  2. Renewables like water, sunlight and wind through electrolysis and photolysis and other thermo-chemical processes.

How is Green Hydrogen produced?

  • For source material, green hydrogen today is typically generated from water through a process known as electrolysis, which uses an electric current to split water into its component molecules of hydrogen and oxygen.
  • This is done using a device called an electrolyzer,  which utilizes a cathode and an anode (positively and negatively charged electrodes).
  • This process produces only oxygen – or steam – as a by-product.
  • As for energy supply, to qualify as “green hydrogen,” the source of electricity used for electrolysis must derive from renewable power, such as wind or solar energy.
  • Currently the production of green hydrogen is two or three times more expensive than blue hydrogen.

How can green hydrogen be used?

Hydrogen can be used in broadly two ways. It can be burnt to produce heat or fed into a fuel cell to make electricity.

  • Fuel-cell  Mobility: Hydrogen electric cars and trucks
  • Container ships powered by liquid ammonia made from hydrogen
  • “Green steel” refineries burning hydrogen as a heat source rather than coal
  • Hydrogen-powered electricity turbines that can generate electricity at times of peak demand to help firm the electricity grid

Challenges in producing Green Hydrogen

India’s transition towards a green hydrogen economy (GHE) can only happen once certain key issues are addressed.

  • Supply-Chain Issues: GHE hinges upon the creation of a supply chain, starting from the manufacture of electrolysers to the production of green hydrogen, using electricity from a renewable energy source.
  • Technology: Green hydrogen needs electrolysers to be built on a scale larger than we’ve yet seen.
  • Storage: Either very high pressures or very high temperatures are required, both with their own technical difficulties.
  • Explosion Hazard: It is hazardous because of its low ignition energy and high combustion energy.
  • Risk to use: Automotive fuels are highly inflammable, but a vehicle laden with hydrogen is likely to be more vulnerable in case of a major accident.
  • High Cost of Production: To become competitive, the price per kilogram of green hydrogen has to reduce to a benchmark of $2/kg. At these prices, green hydrogen can compete with natural gas.
  • Energy intensivity: Creating green hydrogen needs a huge amount of electricity, which means an enormous increase in the amount of wind and solar power to meet global targets.
  • Lack of proper infrastructure, only 500 Hydrogen stations exist globally. Only countable manufacturers are involved as market players in this technology.
  • Others: Low user acceptance and social awareness. Developing after-sales service for hydrogen technology.

Policy and Economic Challenges

  • Economic sustainability: One of the biggest challenges faced by the industry for using hydrogen commercially is the economic sustainability of extracting green or blue hydrogen.
  • Technological challenges: The technology used in production and use of hydrogen like Carbon Capture and Storage (CCS) and hydrogen fuel cell technology are at nascent stage.
  • Cost Factor: These technologies are expensive which in turn increases the cost of production of hydrogen and will require a lot of investment which in turn add fiscal pressure on government.
  • Higher Maintenance costs: Maintenance costs for fuel cells post-completion of a plant can be costly.
  • Need for legal and administrative adherence: Certification mechanisms, recommendations, and regulations for different components of the system.

Way forward

  • Hydrogen energy is at a nascent stage of development but has significant potential for realizing the energy transition in India.
  • The new policy is a futuristic vision that can help the country not only cut down its carbon emissions but also diversify its energy basket and reduce external reliance.
  • India’s transition can be a testament to the world on the achievement of energy security, without compromising the goal of sustainable development.
  • The GoI must strongly pursue the objective of creating a GHE to make India a global manufacturing hub and place itself at the top of the green hydrogen export market.

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Telecom and Postal Sector – Spectrum Allocation, Call Drops, Predatory Pricing, etc

Broadcasting Infrastructure and Network Development (BIND) Scheme

Note4Students

From UPSC perspective, the following things are important :

Prelims level: BIND Scheme

Mains level: Read the attached story

bind

The Cabinet Committee on Economic Affairs approved the “Broadcasting Infrastructure and Network Development (BIND)” scheme to upgrade Prasar Bharati to expand the public service broadcasting infrastructure across the country.

Prasar Bharati

  • Prasar Bharati is India’s state-owned public broadcaster, headquartered in New Delhi.
  • It is a statutory autonomous body set up by Prasar Bharati Act, 1990.
  • It comprises the Doordarshan Television Network and Akashvani All India Radio, which were earlier media units of the Ministry of Information and Broadcasting.

 

BIND Scheme

  • BIND scheme is the vehicle for providing financial support to Prasar Bharati for expenses related to expansion and upgradation of its broadcasting infrastructure, content development and civil work.
  • Its features include-
  1. Outreach expansion: It will enable the public broadcaster to undertake a major upgradation of its facilities with better infrastructure which will widen its reach, in the LWE, border and strategic areas and provide high quality content to the viewers.
  2. Quality content: Another major priority area of the scheme is the development of high-quality content for both domestic and international audience and ensuring availability of diverse content to the viewers.
  3. More TV channels: It seeks to upgrade the capacity of DTH platform to accommodate more channels.
  4. Expansion of radio coverage: The scheme will increase coverage of AIR FM transmitters in the country to 66 percent by geographical area and 80 percent by population up from 59 percent and 68 percent respectively.
  5. Free DISH services: The scheme also envisages free distribution of over 8 lakh DD Free Dish STBs to people living in remote, tribal, left wing extremism inflicted and border areas.

Benefits provided

Ans. Employment generation

  • The project has the potential to generate indirect employment by way of manufacturing and services related to supply and installation of broadcast equipment.
  • Content generation and content innovation for AIR and DD has the potential of indirect employment of persons with varied experience of different media fields in the content production sector including TV/radio production, transmission and associated media-related services.
  • Further, the project for expansion of the reach of DD Free Dish is expected to generate employment opportunities in the manufacturing of the DD Free Dish DTH boxes.

 

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Industrial Sector Updates – Industrial Policy, Ease of Doing Business, etc.

What is Purchasing Managers Index (PMI)?

Note4Students

From UPSC perspective, the following things are important :

Prelims level: PMI

Mains level: Not Much

India’s Services sector reported a sharp growth with Services Purchasing Managers’ Index (PMI) surging to 58.5 last month from 56.4 in November 2022.

Purchasing Managers’ Index (PMI)

  • PMI is an indicator of business activity — both in the manufacturing and services sectors.
  • It is a survey-based measure that asks the respondents about changes in their perception of some key business variables from the month before.
  • It is calculated separately for the manufacturing and services sectors and then a composite index is constructed.
  • The PMI is compiled by IHS Markit based on responses to questionnaires sent to purchasing managers in a panel of around 400 manufacturers.

How is the PMI derived?

  • The PMI is derived from a series of qualitative questions.
  • Executives from a reasonably big sample, running into hundreds of firms, are asked whether key indicators such as output, new orders, business expectations and employment were stronger than the month before and are asked to rate them.

How does one read the PMI?

  • A figure above 50 denotes expansion in business activity. Anything below 50 denotes contraction.
  • Higher the difference from this mid-point greater the expansion or contraction. The rate of expansion can also be judged by comparing the PMI with that of the previous month data.
  • If the figure is higher than the previous month’s then the economy is expanding at a faster rate.
  • If it is lower than the previous month then it is growing at a lower rate.

What are its implications for the economy?

  • The PMI is usually released at the start of the month, much before most of the official data on industrial output, manufacturing and GDP growth becomes available.
  • It is, therefore, considered a good leading indicator of economic activity.
  • Economists consider the manufacturing growth measured by the PMI as a good indicator of industrial output, for which official statistics are released later.
  • Central banks of many countries also use the index to help make decisions on interest rates.

 

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Banking Sector Reforms

Reserve Bank Integrated Ombudsman Scheme (RBIOS)

Note4Students

From UPSC perspective, the following things are important :

Prelims level: Banking Ombudsman Scheme

Mains level: Not Much

Issues related to ATM/debit cards and mobile/electronic banking were the top grounds of complaints received at the Office of Banking Ombudsman (OBO).

Why in news?

  • Of these, 3,04,496 complaints were handled by the 22 Offices of RBI Ombudsman (ORBIOs), including the complaints received under the three erstwhile Ombudsman Schemes till November 11, 2021.
  • Complaints related to ATM/ debit cards were the highest at 14.6% of the total, followed by mobile/ electronic banking at 13.6%.
  • About 90% of the total complaints were received through digital modes, including on the online Complaint Management System (CMS) portal.
  • Majority 66.1% of the maintainable complaints were resolved through mutual settlement/ conciliation/ mediation.

Banking Ombudsman Scheme

  • The Banking Ombudsman Scheme is an expeditious and inexpensive forum for bank customers for resolution of complaints relating to certain services rendered by banks.
  • It is introduced under Section 35 A of the Banking Regulation Act, 1949 by RBI with effect from 1995.
  • Presently the Banking Ombudsman Scheme 2006 (As amended upto July 1, 2017) is in operation.
  • All Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks are covered under the Scheme.
  • As per the present regulations, the ombudsman redressal is allowed for complaints where the compensation amount for any loss suffered by the complainant is limited to Rs 20 lakh.
  • Under the RBI-OS, 2021, following the ‘One Nation, One Ombudsman’ principle, the territorial jurisdictions have been abrogated, and complaints are assigned to all the ombudsmen by the CMS.

What about other sectors?

  • The Reserve Bank Integrated Ombudsman Scheme (RBIOS) amalgamates three ombudsman scheme of RBI – banking ombudsman scheme of 2006, ombudsman scheme for NBFCs of 2018 and ombudsman scheme of digital transactions of 2019.
  • The unified ombudsman scheme will provide redress of customer complaints involving deficiency in services if the grievance is not resolved to the satisfaction of the customers or not replied within a period of 30 days.
  • The new scheme also includes non-scheduled primary co-operative banks with a deposit size of Rs 50 crore and above.
  • The integrated scheme makes it a “One Nation One Ombudsman’ approach and jurisdiction neutral.

 

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Climate Change Impact on India and World – International Reports, Key Observations, etc.

What are Black Carbon Aerosols?

Note4Students

From UPSC perspective, the following things are important :

Prelims level: Black Carbon Aerosols

Mains level: Not Much

black carbon

Black carbon aerosols have indirectly affected the mass gain of the Tibetan Plateau glaciers by changing long-range water vapour transport from the South Asian monsoon region, a study has found.

What are Black Carbon Aerosols?

  • Black Carbon (BC) aerosol, often called soot, is the dominant form of light absorbing particulate matter in the atmosphere.
  • They are emitted by incomplete combustion processes, both human (e.g., diesel engines) and natural (e.g., wildfire).
  • Its ability to absorb visible and infrared radiation means BC can heat the atmosphere and darken surfaces, specifically snow and ice.
  • These effects have important consequences on earth’s climate and climate change.
  • BC may also have adverse impacts on human health. Unlike long-lived greenhouse gases such as carbon dioxide, BC is removed from the atmosphere in 1-2 weeks, so its impacts tend to be more regional rather than global.

Deposition over Himalayas

  • The South Asia region adjacent to the Tibetan Plateau has among the highest levels of black carbon emission in the world.
  • Many studies have emphasised black carbon aerosols from South Asia can be transported across the Himalayas to the inland region of the Tibetan Plateau.

Impact on glaciers melting

  • Black carbon deposition in snow reduces the albedo of surfaces — a measure of how much of Sun’s radiations are reflected.
  • This accelerates the melting of glaciers and snow cover, thus changing the hydrological process and water resources in the region.
  • They heat up the middle and upper atmosphere, thus increasing the North-South temperature gradient.
  • As a result, precipitation in the central and the southern Tibetan Plateau decreases during the monsoon, especially in the southern Tibetan Plateau.
  • The decrease in precipitation further leads to a decrease of mass gain of glaciers.
  • From 2007 to 2016, the reduced mass gain by precipitation decrease accounted for 11% of the average glacier mass loss on the Tibetan Plateau and 22.1% in the Himalayas.

 

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Wildlife Conservation Efforts

Silent Valley Bird Species goes up to 175

Note4Students

From UPSC perspective, the following things are important :

Prelims level: Silent Valley National Park

Mains level: NA

silent valley

A bird survey conducted at the Silent Valley National Park identified 141 species, of which 17 were new. So far, 175 species of birds have been spotted in Silent Valley.

Silent Valley National Park

  • It is located in the border of Mannarkkad Taluk of Palakkad district, Nilambur Taluk of Malappuram district, Kerala, and Nilgiris district of Tamil Nadu.
  • This national park has some rare species of flora and fauna. This area was explored in 1847 by the botanist Robert Wight.
  • It is located in the rich biodiversity of Nilgiri Biosphere Reserve.
  • Mukurthi peak, the fifth-highest peak in South India, and Anginda peak are also located in its vicinity.
  • Bhavani River, a tributary of Kaveri River, and Kunthipuzha River, a tributary of Bharathappuzha river, originate in the vicinity of Silent Valley.
  • The Kadalundi River has also its origin in Silent Valley.

New species spotted

  • Brown wood owl, Banded bay cuckoo, Malabar woodshrike, White-throated kingfisher, Indian nightjar, Jungle nightjar, and Large cuckooshrike were among the 17 species newly identified in the Silent Valley.

 

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