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Work of consultancy firms with government must be regulated

Note4Students

From UPSC perspective, the following things are important :

Prelims level: Na

Mains level: Consultocracy

Return of the 'consultocracy' – how cutting public service jobs to save costs usually backfires

Central idea 

The article explores into the growing reliance on consulting firms for policy formulation and program implementation in Indian government projects. It raises concerns about potential downsides, such as the hollowing out of government capabilities, excessive dependence, and the risk of lobbying and corruption scandals. While acknowledging the benefits, the author calls for a balanced approach, emphasizing the necessity of a regulatory framework to ensure fairness, transparency, and knowledge transfer.

Key Highlights:

  • Rise of Consulting in Government: Government projects, including major initiatives like Ganga cleaning and Swachh Bharat, heavily rely on consulting firms for policy formulation and program implementation.
  • Proliferation of Global Consulting Firms: Reports reveal that Indian ministries paid around Rs 5,000 million in fees to global consulting firms in the last five years, prompting the finance ministry to seek details of these engagements.
  • Concerns Over Dependence: There are concerns about a potential hollowing out of government capabilities due to excessive reliance on consultants, leading to mission creep, repeated redeployment, and potential lobbying for repeat work.

Key Challenges:

  • Hollowing of Government Capabilities: The unbridled use of consulting firms raises concerns about a decline in the skills and capabilities of government officials, potentially infantilizing government institutions.
  • Mission Creep and Dependence: Excessive dependence on consulting teams may result in mission creep, where routine functions are outsourced, and officials become overly reliant on consultants, risking a loss of institutional knowledge and skills.
  • Consulting-Related Corruption: The global trend of consulting firms influencing policy directions and engaging in lobbying raises concerns about corruption scandals and the distortion of public policy objectives.

Key Terms and Phrases:

  • Programme Management Units: Consulting firms often establish these units with broad mandates, attached to senior officials, leading to potential mission creep and dependence.
  • Consultocracy: A term coined to describe the permeation of consultants into the core of government, diminishing the traditional role and capabilities of public servants.
  • Digitisation of Public Service Delivery: The increasing complexity of public service delivery, including initiatives like the Direct Benefit Transfer program, demands specialized technical expertise.

Key Quotes and Statements for mains value addition:

  • “There is a tendency to farm out even routine functions like preparing file notes and letters.”
  • “The unbridled use of consultants reduces the skills and capabilities of officials, thus infantilising government.”

Key Examples and References:

  • Global Consulting Influence: Books like “The Big Con” and “When McKinsey Comes to Town” highlight concerns about the influence of consulting firms, even leading governments down amoral pathways.
  • Consulting in Indian Ministries: Reports indicate that Indian ministries paid substantial fees to global consulting firms in the last five years, prompting regulatory scrutiny.

Key Facts and Data:

  • Financial Transactions: Indian ministries paid approximately Rs 5,000 million in fees to global consulting firms over the last five years.

Critical Analysis:

  • Balancing Act: Acknowledges the benefits of consulting expertise in tackling complex challenges but emphasizes the need for a regulatory framework to prevent overdependence and potential pitfalls.

Way Forward:

  • Regulatory Ecosystem: Advocates for a comprehensive regulatory ecosystem addressing fairness, transparency, curbing rent-seeking behaviors, and ensuring knowledge transfer to government.
  • Calibrated Onboarding: Suggests a carefully calibrated onboarding of expertise from the private sector within a normative and transparent regulatory framework to enhance public service delivery.

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